Frequently Asked Questions
Need Help?
If you have an issue or question that requires immediate assistance, you can contact us via info@maisondemin.com
1. What is Maison de Min?
Maison de Min is a contemporary fine jewelry brand specializing in handcrafted earrings, necklaces, rings, and bracelets. Each piece is designed with care to reflect timeless elegance and modern sophistication.
2. Where is Maison de Min jewelry designed?
All Maison de Min jewelry is thoughtfully designed in the Netherlands and and crafted by skilled artisans. We are committed to using high-quality materials and sustainable practices in every step of our production process.
3. How long will it take to get my package?
We ship within 1-2 business days from our warehouse in the Netherlands.
4. What materials do you use for your jewelry?
We use only premium materials such as 925 sterling silver, freshwater pearls, and natural gemstones. Each piece is designed to last and maintain its beauty over time.
5. Is your jewelry hypoallergenic?
Yes. Our jewelry is made with hypoallergenic materials and is free from nickel and other common irritants, making it suitable for sensitive skin.
6. Do you offer international shipping?
Yes, Maison de Min ships worldwide. Delivery times and costs may vary depending on your location. You can view shipping details at checkout.
7. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a racking number. You can use this number to follow your package’s journey.
8. What is your return policy?
We accept returns within 14 days of delivery for unworn jewelry in its original packaging. Please visit our Returns & Exchanges page for full details.
9. How do I care for my Maison de Min jewelry?
To preserve your jewelry’s shine, store it in a dry place and avoid contact with water, perfume, and harsh chemicals. A soft loth can be used to gently clean your pieces.
10. Do you offer custom or personalized jewelry?
At this time, we do not offer custom jewelry. However, we are always open to special project collaborations — feel free to contact us at info@maisondemin.com
K-Beauty FAQ
1. What is K-Beauty?
K-Beauty, short for Korean Beauty, is a skincare philosophy focused on healthy, radiant skin through innovative formulas and natural ingredients.
2. Why is Korean skincare so popular?
Korean skincare is known for gentle, effective products that combine traditional rituals with cutting-edge science — delivering visible results without compromise.
3. What makes Maison de Min’s K-Beauty collection special?
We curate only the finest Korean beauty essentials that complement our jewelry — bringing elegance to both your look and your daily routine.
4. Are the products authentic?
Yes. All K-Beauty items at Maison de Min are sourced directly from trusted Korean brands and official distributors.
5. Can I combine jewelry and K-Beauty in one order?
Absolutely. Our collections are designed to complement each other, allowing you to shop jewelry and beauty together for a complete lifestyle experience.